Standard Twin Room
- 2 Single beds,1 King-size bed
Hotel · Almaty · Almaty City
Golden Palace Hotel
A 4-star stay in the heart of Almaty, close to public transport and the Sairan bus terminal, with consistently praised staff and value.
- Central Almaty location
- Highly rated staff service
- Good value for money
8.3
Great
1848 reviews
Booking.com 8.3 · 1848 reviews
About
Golden Palace Hotel
Golden Palace Hotel sits in the very heart of Almaty, 1.4 km from Astana Square and close to public transport and the Sairan bus terminal. The 4-star property offers a range of practical amenities including a fitness centre, restaurant, bar, and coffee shop, along with 24-hour reception and security.
Guest rooms are equipped with air conditioning, heating, minibars, flat-screen TVs, and private safes. The hotel also provides paid airport shuttle, valet parking, laundry services, and meeting facilities, making it a versatile choice for both leisure and business travellers.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Praise for the staff — Numerous guests highlight the friendly, helpful, and attentive service, with one specifically mentioning a particularly helpful receptionist.
- Clean and comfortable rooms — Guests consistently note that rooms are clean, well-maintained, and comfortable, with modern furniture and good amenities.
- Central location with transport links — The hotel is in the heart of Almaty, close to public transport and the Sairan bus terminal, making it easy to explore the city.
- Good value for the price — Many guests feel the hotel offers excellent value for money, particularly given the city's generally high prices.
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Worth weighing
4 to weigh- Some rooms may feel basic — While rooms are clean, some guests may find the standard rooms basic in amenities, especially if expecting a luxury experience.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travelers with animals.
- Airport shuttle is paid — Guests needing airport transfers will incur an additional cost, as the shuttle is not complimentary.
- Check-in window is limited — Check-in is only available between 14:00 and 23:59, which may be inconvenient for late-night arrivals after midnight.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
One-Bedroom King Suite
- 1 King-size bed
Comfort Double Room
- 1 King-size bed
One-Bedroom Suite
- 1 Double bed,1 King-size bed and 1 Sofa bed,1 King-size bed
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/out
- Express check-in/out
- Lift
- Key card access
- Smoke detectors
- Fire extinguishers
- 24-hour security
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Room service
- In-room breakfast
- Packed lunches
- Special diet menus
Services
- Paid airport shuttle
- Valet parking
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Housekeeping
- Meeting/ Banquet facilities
- Fax/Photocopying
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
- Free toiletries
- In-room breakfast
- Flat-screen TV
- AM/FM alarm clock
- Cots
- Carpeted floor
Recreation
- Fitness centre
- Leisure/ TV room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 1,848 reviews
Booking.com · 8.3 · 1848 reviews
8.3Verified guest“A pleasant hotel that I really enjoyed. The staff were very friendly. The standard twin room was well-kept and spotless. The bed was comfy, and I appreciated the central heating, personal safe, and flat-screen TV. The location was central, right next to public transport and the main street.”
8.3Verified guest“A convenient place to stay for our trip. The room had decent Wi-Fi and was kept very clean.”
8.3Verified guest“The hotel was in a central area not far from the Sairan bus terminal and the airport. It was also in the heart of Dubai.”
8.3Verified guest“The shower in our room was perfect, with excellent water pressure and proper drainage. We never had to worry about standing in a pool of water. The furniture was modern and well-maintained, adding to the overall vibe.”
8.3Verified guest“Great location, friendly staff, clean, nice view, and a spacious room.”
8.3Verified guest“Excellent value for money, especially given the pricey city. The staff were pleasant and helpful, despite some language barriers. I appreciated their restaurant recommendations and attention to keeping sheets and towels clean.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Getting Around: The hotel is close to public transport and the Sairan bus terminal, making it easy to explore Almaty. The airport is also accessible, though the shuttle is paid.
Nearby Attractions: Astana Square is 1.4 km from the hotel, a hot shopping spot. The central location puts you within reach of the city's main street and amenities.
50061 Kazakhstan, Almaty, St. Baitursynov 54, Almaty, Almaty City, 050061, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 41 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, the hotel offers parking, and valet parking is also available.
Does the hotel allow pets?
No, pets are not allowed at Golden Palace Hotel.
Is there an airport shuttle?
Yes, but the airport shuttle is a paid service.
What amenities are in the rooms?
Rooms feature air conditioning, heating, a minibar, a flat-screen TV, a safe, and free toiletries. Some suites also have a sitting area.
Does the hotel have a fitness centre?
Yes, there is a fitness centre available for guests.
The bottom line
Golden Palace Hotel is a solid, central choice in Almaty, earning consistent praise for its staff, cleanliness, and value. It’s especially good for travellers who want convenience and friendly service without paying a premium, though those seeking luxury or arriving after midnight might need to look elsewhere.
8.3A dependable, centrally located option with strong service and value.
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